Privacy Policy

Collection and Use of Personal Information

We collect and process personal data, including contact details and records of transactions, to fulfil our contractual obligations, comply with legal record-keeping requirements, and, if necessary, to support the defence of legal claims. This information is retained for a period of seven years.

Consent for Communication

For those who have opted to receive emails from us, we will continue to send communications until such time as you decide to unsubscribe. You can withdraw your consent at any time by using the unsubscribe link provided in our marketing emails.

Anonymity of Web Visitors

Visitor information to our website is anonymized to ensure privacy.

Data Security

Our cybersecurity measures have been established by following the NCSC Cyber Essentials checklist. We maintain robust defences, including firewall protection, secure device and software management, controlled user access, and protection against malware. We ensure that all devices and software are regularly updated.

Data Sharing

We may share your data with our email and application hosting providers who support our internal business operations.

International Data Transfers

Data transfers outside of the European Economic Area (EEA) are conducted under EU-approved mechanisms, ensuring the protection of your personal data.

Your Rights

Under the Data Protection Act 2018 (DPA), you possess several rights regarding your personal data, including but not limited to access, rectification, erasure, and the right to restrict or object to our processing of your data. You also have the right to data portability under certain circumstances.